AION 2
Launch-week bug, crash and connection help: tell a login queue apart from maintenance, stop stuttering in cities and the Abyss, and decode NCGUARD and Steam error codes.
Start with a symptom
Pick the symptom you can reproduce. Each guide separates official advice, community reports and checks that still need testing.
Character missing after account linking?
Linked a different account and your AION 2 character is gone? See why a link change doesn't move characters and which official route matches your case.
AION 2 won't start or crashes on launch?
AION 2 launch failures: NCGUARD 0xE0000013, UE fatal error, PURPLE cache and file repair. Reversible local checks before contacting NC support.
Server down, or just a queue?
Tell AION 2 scheduled maintenance apart from a full-server login queue, check the server-status message, and see the October server-transfer windows before you touch your PC.
Low FPS or stuttering?
AION 2 FPS drops happen in crowded cities, dungeons and Abyss battles. Lower Mass Combat Quality, shadows and global illumination first, then use DLSS or FSR.
Kicked to the login screen?
AION 2 'Unable to connect to game server' during dungeon teleports is usually a server-side cross-server timeout, not your install. Check the notice, then re-queue.
Seeing an error code?
Decode AION 2 launch errors: Steam 1138:100134 account-linking, NCGUARD Block Codes like 0xE0000027, and the 0xFA000103 missing-runtime error — and what to save for support.
Go directly to the source
Check the date and version on the individual guide. This is not live server monitoring.